WOW-di! Amazing Audi Service Experience
Today was the first time I dropped off my Audi for service. I must say I was delighted with the experience.
While I’ve always liked Audis and always aspired to own one some day, I never imagined the quality of service that would come with it! Last year, when I purchased the car I was similarly wowed by the pleasant experience (I know - crazy isn’t it?) at the dealership. I guess it comes with the price tag, but really its the kind of service and professionalism all car salesmen and dealerships should strive for. Several months later, I still LOVE MY CAR.
This level of service should not be limited to luxury cars. Its the way it should be for all!
Upon arriving at the service bay, I pulled up to two electric garage doors. One with the Porsche logo, one with the Audi circles. I lined up outside the Audi logo and the door magically opened. It was a rainy icky morning today, so that was a huge plus! Once inside, the door closed behind me and as I was stepping out of my vehicle I was greeted by my service adviser, who had a sheet ready with my appointment information and was taking notes on any additional details I needed had to provide.
Not 5 minutes later I moved on to the loaner/rental counter, where despite a computer system problem (unrelated to Audi - it was the rental company’s), I was given a car to drive at no charge - other than gas - which I will return tomorrow when I pick up mine.
I drove back to work with a smile on my face, and recall past service experiences with my previous cars. What a difference! Kodus to Audi!
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